Shipping policy
Delivery Timeframes
At Glam Cloud™, we proudly ship using Aramex Store-to-Door delivery services across South Africa.
Standard Delivery
- Estimated delivery time: 5–8 business days
- Delivery times may vary depending on your location and courier operations.
Once your order has been processed and dispatched, you will receive tracking information via email or SMS where applicable.
Processing Times
Orders are typically processed within:
- 1–3 business days
Please note:
- Orders are not processed on weekends or public holidays.
- During promotions, holidays, or high-volume periods, processing and delivery times may be slightly extended.
Delivery Delays
While we work closely with trusted courier partners to ensure timely delivery, Glam Cloud™ is not liable for delays caused by:
- courier operational issues,
- weather conditions,
- public holidays,
- strikes,
- incorrect delivery information,
- high shipping volumes,
- or circumstances beyond our control.
Estimated delivery times are provided as guidelines only and are not guaranteed.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping details are correct at checkout.
Glam Cloud™ will not be responsible for:
- failed deliveries,
- lost parcels,
- or additional shipping fees
resulting from incorrect or incomplete address information provided by the customer.
Tracking Your Order
Once shipped, you may receive a tracking number from Aramex to monitor your parcel’s progress.
If you need assistance regarding your order, please contact our support team.
Contact Us
For shipping-related inquiries:
Glam Cloud™ Support
Email: admin.glamcloud@gmail.com
Beauty. Confidence. You. ✨